Photos
Hours
Sun | 9:30 AM - 5:00 PM |
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Mon | 9:30 AM - 6:00 PM |
Tue | 9:30 AM - 6:00 PM |
Wed | 9:30 AM - 6:00 PM |
Thu | 9:30 AM - 6:00 PM |
Fri | 9:30 AM - 6:00 PM |
Sat | 9:30 AM - 5:00 PM |
Sun | 6:00 AM - 9:00 PM |
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Mon | 6:00 AM - 9:00 PM |
Tue | 6:00 AM - 9:00 PM |
Wed | 6:00 AM - 9:00 PM |
Thu | 6:00 AM - 9:00 PM |
Fri | 6:00 AM - 9:00 PM |
Sat | 6:00 AM - 9:00 PM |
Unit Sizes and Pricing
5' x 5' unit
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5' x 5' unit
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5' x 5' unit
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5' x 5' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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8' x 10' unit
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8' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 10' unit
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10' x 15' unit
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10' x 20' unit
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10' x 20' unit
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Features
- Elevator available
- Fenced and lighted
- Vehicle requires insurance
- Electronic gate access
- Vehicle requires title
- Moving supplies for sale
- Manager lives on-site
- Email billing available
- First of month
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Customer Reviews 27
Yanira Corvera
5 STARS to the outstanding customer service!
Catherine N
Move in was easy..friendly workers
Betty Adler
Public Storage at 5420 Randolph Road is easily accessible, very secure and very clean. The manager met me and took me to my unit. Lock was in the unit and it was very clean. Access code was easy to use after I downloaded the app.
Cgorski
was easy move in, clean, friendly staff
Will
Great customer service and check in. Clean facility.
Richard Bronzo
Convenient polite and helpful staff
Anthony Parham
The manager at the facility, Kekeli, was very helpful in finding the right space for my storage needs. She is an asset to your team.
Ray
Employee was clear, thorough and helpful with all aspects of our lease, inspecting the unit, and providing keys/codes.
Felicia Campbell
Times of operation are inconvenient.
Maimouna Ali
Great and help
Peter Hong
Honestly, this is my first time using a public storage service of any kind, and it has been nothing but great so far! The storage manager (Kekelie) who helped me was fantastic and had great communication skills to lay down all the things I needed to know in order for me to use the public storage service efficiently and cost effectively. I now have peace of mind having my stuff secured and stored safely until I can move in to a new apartment in a few weeks. I highly recommend this location of Publov Storage!
Zara
Very polite office rep. I did not like the price, buying my own lock, or the 2nd-month payment being due prior to my move in date (1st of the month grace to the 6th) as I did not need to start using my unit right away and paid for it on the 9th. I am not using it until later this month so feel that I am forced to move more quickly than I was prepared to. The facility is secure and clean, the gate access code was sent right away, and the lighting is ok, if it goes out I can request a new bulb be installed.
Debbie Fowler
Great service and the prices aren't too bad.
Allan Da Costa
Yes... you guys were awesome!
Maria Rodriguez
Have used this location several times over the years and have always received such great service from KC and staff
Christopher Darden
I am a strong believer in acknowledging good customer service. Today I began the process of moving into my storage unit and KC has made it a great experience. His friendly, welcoming demeanor makes you feel at ease and I highly recommend his services.
Joseph Conway
Service was great. The move in was seamless and pain free. Will definitely recommend this place.
Paula Valdez
Outstanding customer service!!
Ines Piraino
KC was amazing. Super smooth process. He was willing to show me all the storages and made it easy to choose. Made everything really easy.
Christine Lee
Storage unit was clean and manager in the office was very helpful and friendly.
Mohua Mukherjee
KC is awesome!! Very helpful, knowledgeable, competent and friendly. Suggested ways to save money and advised on how best to store my stuff. Wish all places were like this. Will recommend KC to everyone as he is great to deal with!! Be sure to use THIS location if you have to store stuff :))
Seana Parry
So far Ive had an excellent experience with Public Storage. Renting a unit was easy, fast, and very straightforward. The manager at the location I use is very polite, upbeat, and infomative. The only thing I wish could be different is maybe lengthening the gate hours. My partner and I need to access our storage unit pretty frequently and are usually only free later in the evening. Once we even had the gate lock on us and we needed to call customer service to get a code that would let us get out. Other than that I think it is fantastic how super easy it is to set up a storage rental.
Zachary Pippin
The Property manager KC is almost always there to give a helping hand in any of your storage needs. The facility is very secure with gates Best price in town.
David B.
We rented a storeroom through Kelly on Randolph Road in Rockville, MD. She was expert, efficient, helpful, and nice. We like the storeroom. It is conveniently-located. We think the security measures are good. No complaints, recommended.
Taylor
Genuinely happy with the speed of being able to reserve online and move-in within a few hours after. The website should include a notification about the required insurance, as that was an added $11 depending on the coverage you got, when you signed all the paperwork at the location. The rates changed by about $10 within a couple days of looking which was slightly frustrating. Other than that, everything was fine!
H. Stein
The facility is secure, well-managed, and easy to do business with.
Clara Kim
KC was AWESOME to work with. He was flexible, accommodating, very helpful, and incredibly easy to work with, making the whole experience smooth in a time where moving can be stressful. The price was unbeatable especially with the current promotion that was going on for $1 month. The space was exactly what we needed. Although I had checked out some other storage companies out there for higher prices with somewhat cleaner spaces available where the floors were spotless and shiny, the service here made everything worth it. (Nothing a little dusting off of the floor couldn't help anyways.) Very satisfied! And thanks, KC! You're awesome! (Not sure I spelled the name right...)